Shipping Policy

FREE SHIPPING

WHERE DO YOU SHIP?

We provide international shipping. However, due to the security reasons, we can’t deliver a shipment to the military area. We have warehouses in United States, Russian Federation, Spain, Pole & Belgium To deliver our products as fast as we can to your door. See our shipping times below.

HOW DO YOU SHIP?

We ship orders overseas by mail service.

After finishing processing your order, we will send it to the shipping company and it will be completely handled by them.

After arriving to your country, it will be handled by your country's postal service.

So please kindly contact your local post when it arrives at your country.

HOW CAN I TRACK MY ORDER?

We will send you the tracking number of your order to the email that you filled down when placing your order.

This email will also guide you on how to track your package.

Please note that the tracking information could be displayed 2-5 days after you receive that email.

WHEN WILL MY TRACKING INFORMATION APPEAR?

You should see tracking events within 48-72 hours after you have received the tracking number/ID.

The reason for this time lag is that in most cases the first tracking event only shows up once the shipment was handed over to us, i.e. once the shipment has left the fulfillment center of your online shop.

WHY CAN'T I TRACK MY ORDER ON YOUR WEBSITE?

Please note that the tracking information will be displayed after 2-5 days after being updated.

For the first time, it may take a few minutes to get the information from the carrier.

Therefore, sometimes you can not find information about your package, please track again later.

WHY IS MY SHIPMENT STATUS UNCHANGED?

Your shipment may be delayed.

Delivery time delays can be due to e.g. weather incidents, customs or backlogs.

Please note that tracking information can be displayed after your order started being shipped.

HOW LONG WILL MY ORDER TAKE TO BE DELIVERED?

The shipping time will depend on your exact location. However, it usually takes only up to 7 business days For countries located near our warehouses see more below.

Ship To Shipping  Processing 
United Kingdom  3-7 Days 3 Days
Ireland 17-20 Days 3 Days
Spain 2-3 Days 3 Days
Poland 2-3 Days 3 Days
Belgium 2-3 Days 3 Days
France 3-5 Days 3 Days
Netherlands  2-3 Days 3 Days
Australia  3-5 Weeks 3 Days
Germany  2-3 Days 3 Days
Italy  2-3 Days 3 Days
United States 3 Weeks 5 Days
Singapore 2 Weeks 3 Days
Malaysia 3 Weeks 3 Days
Canada 3 Weeks 5 Days
Denmark 2-3 Days 3 Days
Thailand 2 Weeks 3 Days
Norway  2 Weeks  5 Days
Sweden 2 Weeks 3 Days
Switzerland 2 Weeks 3 Days
Luxembourg 3-5 Days 3 Days
Portugal 3-4 Days 3 Days
Austria 2-3 Days 3 Days
Czech Republic 2-3 Days 3 Days
Finland 2 Weeks 5 Days
Iceland 3-4 Weeks 5 Days
Croatia 2 Weeks 5 Days
Hungary 2 Weeks 5 Days
Ukraine 3 Weeks 5 Days
Indonesia  3 Weeks 5 Days
Japan 2 Weeks 5 Days
Romania 3 Weeks 5 Days

 

We are active 7/24

Don't hesitate to contact our happiness-team If you have any questions.

Safe And Secure Checkouts

The payment goes in complete security and is encrypted directly to the banking server.

Free, Fast And Safe Shipping

INFACE chooses efficient and safe logistics to ship to you, and if your package does not reach your home, your money will be 100% refunded.